Billing, Cancellation & Refunds
Clear expectations for your account, your work, and any future membership.
Plan and current billing status
Dispatch Openly's announced plan is $19 USD per month with a 7-day free trial. The trial includes 50 new dispatch jobs; the monthly plan includes 500 new dispatch jobs per billing period. Searches and existing job views are not metered. Allowances do not roll over, and there are no automatic overage charges.
Subscription checkout, trial timing, and usage limits are not active yet. Creating an account does not charge a card, start recurring billing, or start the trial clock. Renewal, cancellation, and refund terms will be shown before any purchase. See Pricing for how dispatches are counted.
Stopping use or closing your account
You can stop using Dispatch Openly at any time. To request account closure and deletion, email bill@earydigital.com from the address on your account. Signing out is not an account deletion request.
Save any job information or photos you need before requesting deletion. See our Privacy Policy for retention details.
Canceling dispatched work
Canceling work is separate from closing your software account. Contact the worker directly and agree on any cancellation fees, schedule changes, or payments. The current app does not provide an automatic job-cancellation notice or settle disputes.
Awarded jobs should not be assumed canceled simply because you stop using the app. Make sure the person doing the work receives and confirms your instructions.
Refunds and worker payments
There are no Dispatch Openly subscription payments to refund in the current app. Worker bids are not processed payments. Requests about money paid to a worker must be handled with that worker or the payment provider you used.
Before subscription checkout becomes available, the subscription refund policy will be disclosed before purchase. Applicable consumer rights will not be excluded.
Need a hand?
Contact Support for account questions. Do not email payment card details, passwords, or private job links unless specifically needed through a secure support process.
Questions? Contact Openly at bill@earydigital.com.