Privacy Policy
What information goes with your work, how we use it, and how to request its deletion.
Information we collect
Account information includes your email address and authentication information. Passwords are handled by our authentication provider, not stored as readable passwords.
Dispatch information includes contact names, phone numbers, and email addresses; job titles, locations, descriptions, and instructions; offers, replies, bids, availability, notes, awards, and status updates; and uploaded before-and-after photos.
Technical information may include security and error logs and basic usage signals needed to maintain the service. Worker status updates are not continuous GPS tracking.
How we use information
We use your information to run your account, display your jobs, connect worker replies to the right offer, store photos, maintain security, troubleshoot problems, and answer support requests. We do not sell your information or use your customer data for advertising.
Who can see it
Your signed-in workspace provides access to your dispatch records. Each private job link lets its holder view the related offer and job details and submit permitted replies or updates. Anyone you forward that link to may also gain that access. Only share it with the intended person.
Lovable Cloud provides hosting, account authentication, data storage, and photo storage. Authorized support access may be needed to investigate a problem. We may disclose information where legally required or necessary to protect the service.
Messages you send open in your own mail or messaging app, whose provider processes the recipient details and message. Their own privacy policies apply.
Photos, locations, and responsible sharing
Job locations are details you enter, not background location collection. Upload photos only when you have permission, avoid unnecessary personal information, and do not include confidential documents or sensitive identifying information. Photos are stored privately and made available through time-limited viewing links.
Browser storage
Essential browser storage keeps your sign-in session available. Without it, signed-in features may not work. Signing out removes access through that session; it does not delete your account records.
Retention and your requests
Records are retained while needed to operate your account, provide the service, resolve disputes, and meet legal obligations. To request access, correction, or deletion, email bill@earydigital.com from your account email. We may verify your identity before acting. Some records may need to be retained for legal reasons or remain temporarily in backups.
Updates
We update the date on this page when the policy changes. Contact Openly if you have questions about your information or a request that has not been resolved.
Questions? Contact Openly at bill@earydigital.com.